Constituent Services Representative (CA)

Constituent Services Representative (CA)

The Office of Senator-elect Adam Schiff is seeking a Constituent Services Representative based in the Los Angeles office.

TO APPLY: Send resume and cover letter to: CaliforniaSenateJobs@gmail.com. In the e-mail subject line include your name, the position you are applying for, and the office location. Please no drop ins, calls or emails.

 

Primary Duties:

Under the direction of Senator-elect Schiff’s Constituent Services Director, the Constituent Services Representative is responsible for responding to in-person, written and telephone inquiries from constituents.  A Constituent Services Representative in Senator-elect Schiff’s office serves as an advocate for constituents with federal agencies such as the Citizenship and Immigration Services (CIS), the Internal Revenue Service (IRS), Social Security Administration, Veterans Administration and a variety of federal, state and local government agencies.

Constituent Services Representatives must be detail oriented, work independently, and maintain a professional demeanor and attitude when dealing with constituents and demonstrate patience and compassion when handling sensitive constituent problems.

 

The Constituent Services Representatives may be asked to attend and/or help organize meetings and assist with community outreach projects.  Constituent Services Representatives will be expected to assist with all office responsibilities including answering phones, computer input, administrative tasks and other duties as assigned.

Necessary Qualifications

  • A Bachelor’s Degree or at least 2-3 years experience in a legislative office or other equivalent environment is required.
  • The ability to handle difficult situations with courtesy, tact and compassion
  • Strong writing and verbal communication skills
  • Problem solving abilities
  • The ability to exercise a high degree of initiative
  • The ability to work independently and use good judgment
  • The ability to maintain confidentiality
  • Knowledge of personal computers
  • Multi-language skills a plus

Location:

Fresno, Los Angeles, San Diego or San Francisco office (CA)

Salary:

This is a full-time in-person position.  Salary is commensurate with experience, with a starting salary of $60,000.  This position is eligible for health insurance, student loan repayment and all Senate employee benefits. Senator-elect Schiff’s office is an equal opportunity employer. People of color, women, LGBTQ+ and veterans are strongly encouraged to apply. The office does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, military status, gender identity and expression, marital status, parental status, or sexual orientation.

Send resume and cover letter to: CaliforniaSenateJobs@gmail.com. In the e-mail subject line include your name, the position you are applying for, and the office location. Please no drop ins, calls or emails.

Equal Opportunity Policy
Schiff for Senate is an equal employment opportunity employer that provides equal employment opportunities to all employees and applicants regardless of an individual’s protected characteristic, including without limitation, an individual’s race, national origin, religion, gender, sexual orientation, disability, genetics, military veteran status, family status, or any other trait protected by federal, state, or local laws.  Schiff for Senate’s equal employment opportunity policy applies to all terms and conditions of employment, such as hiring, promotion and demotion, discharge, layoff, leaves of absence, compensation, and training opportunities. Schiff for Senate does not tolerate harassment or discrimination in the workplace based upon any of the foregoing protected characteristics. In the event an employee or applicant believes that any of these policies may have been violated, he or she should promptly report the incident to a supervisor or the organization’s equal employment opportunity officer.